is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Privacy Policy

The use of website(s) (the “Site”) and services (“Services”) provided by VSpirits Technologies ltd. (“VSpirits”, “us”, “we” or “our”) are subject to the hereunder provisions of this Privacy Policy. This Privacy Policy forms an integral part of the Site's Terms of Use (the “Terms”).

1. General
VSpirits takes your privacy seriously. We gather certain types of information about our users and we want to help you understand the terms related to the collection and use of the information, which we collect. This Privacy Policy discloses the types of information we gather, how we use it, and what choices you have regarding the collection of such information.

2. Collection of Information
We collect personal information when you sign up for our Services, when you access our Services or otherwise provide us with the information.

We collect personal information when you visit the VSpirits websites, use Services offered on our websites or engage with us either by email, web form, instant message, phone, or post content on our websites (including forums and blogs). We also collect any additional information that you might provide to us.

Use of certain features of the Site may require submission of certain personal information, including your first and last name, email address, phone number, as well as information such as IP address, the device and browser you use.

VSpirits may also collect or receive additional non personally identifiable usage information specifically related to the use of a particular feature or offering on the VSpirits website(s).

VSpirits may also collect or receive (in some cases as part of the internet communication protocol) certain non personally identifiable technical information, when the VSpirits website(s) and pages are visited or when the Service is used.

We may share such information with third party partners or agents involved in delivering the services.

To process your information as described above, we rely on the following legal bases:

Performance of agreement: the use of your information may be necessary to perform the agreement that you have with us. For example, if you use our services, we will use your information to carry out our obligation to complete and administer that service under the agreement that we have with you

Legitimate interests: the processing is necessary for the purposes of the legitimate interests pursued by us, namely for information security. We also want to provide you with the best suitable content of the website, emails and newsletter, to improve and promote our services, and for administrative, fraud detection and legal purposes

Consent: we may rely on your consent to use your Personal Data for certain direct marketing purposes

Furthermore, you may have access to offers, services and Products of 3rd party businesses, brands and commercial entities (collectively, "Partners") on our Site via an online form to be filled by you, upon your intent choice and consent, and such information will be used to facilitate your connection and/or engagement with the relevant Partner (“Lead”).

Additionally, if you want to receive more information about a Partner or a Product, or if you otherwise want to pursue a transaction with a Partner, and you click the relevant Partner icon or tab, you may be directed to a landing page or an online form that is owned and operated by the Partner (the "Landing Page"); similarly, you may also be directed to the Landing Page through other websites and online searches. In either case, however, you may be prompted to submit certain information on the Landing Page, including Personal Information such as your name, email address, and phone number (such information collectively, "Landing Page Info"). The Landing Page Info that you submit is collected directly by the Partner who provided it and will include its own privacy policy and data collection practices information. We advise you to refer to such privacy policy to better understand the purpose of the collection and use of the Personal Information you submit

Furthermore, we collect chat transcripts between visitors of the Site and our chatbots or live chat agents. The chat transcripts may include personal information you and they provide during the chat such as name, email, phone number, information about products or orders, information about support inquiries, IP address, and information about the device and browser you use.
We collect this information when you use or access our chat software on the website, instant messaging, or mobile app that uses our Services. We may share such information with third party partners or agents involved in delivering the services. We also use this information to improve our Services.

We use some of the personal information you provide us to conduct some level of automated decision-making -- for example, we use certain personal information (for example, ip addresses) to automatically block certain potentially spam chat conversations transactions for a short period of time.

We may also share your information to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).

Like many Internet-based services, the Site and the Services are operated and provided in collaboration, sync, and interaction with third parties, including Partners, affiliates and other third parties. In order to enable and facilitate such sync, we may receive information from third parties, such as: an internal user identifier that our system generates to each user (not a unique identifier), and the summary of action taken by you (click, purchase, view, form submission).

You are not legally obligated to provide us with Personal Information (and you acknowledge that providing us with Personal Information is done freely). Nor are you required to use the Site in the first place. By using the Site and engage or interact with the Services, you consent to this Privacy Policy and to our information practices described herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Site or the Services.

3. International Transfer Of Information Collected
When you access website, we store personal information on servers in Data centers within the European Union; to facilitate our EU operations, we may access such information from countries in which VSpirits has operations within the European Union, European Economic Area, and from Israel. Such transfers will be completed in compliance with relevant Data Protection Legislation.

The European Commission Decision of 31 January 2011 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequate protection of personal data by the State of Israel with regard to automated processing of personal data (notified under document C(2011) 332) declared that Israel offers an adequate level of Data Protection. Therefore, Personal Data can flow from the EU countries and three EEA member countries (Norway, Liechtenstein and Iceland) to Israel without any further safeguard being necessary.

4. Data disclosure
The information is used to operate and improve the features, offerings and content presented to you on the Site, to personalize the content provided to you; to fulfill your requests for products, programs, and services; to communicate with you and respond to your inquiries; to conduct research about your use of the service(s) and/or website(s), email communication, website(s) and pages; and to help offer you other products, programs, or services that may be of interest.

As part of providing the Services and/or generating and processing analytics, our affiliates, agents representatives and third party providers may have access to your personal information. This happens in cases where we use or deploy third party technology, service or feature, or where we otherwise give these third parties access to our Site or technology for specific purposes, as described in the Privacy Policy or in the Site. We may use analytics tools, including Google Analytics. The privacy practices of these tools are subject to their own policies and they may use their own cookies to provide their services.

The Services may include submission of online forms, in case you will choose and be interested to receive additional information about one product, service or another (“Online Form”). In which case, we may send your Online Form information or otherwise share it to/with the Partner about whom (or about whose Product) you wanted to receive more information or with which you have expressed interest in pursuing a transaction (the "Corresponding Partner" and "Corresponding Product", respectively), for such Corresponding Partner to contact you back with the information you have requested. In either case, you acknowledge that: (a) the Partners may contact you using the Online Form information which you submitted; (b) we do not control the way in which Partner may contact you, or the subject matter of such contact; and (c) each Partner is required to provide its own privacy policy, and so it would not necessarily adhere to this Privacy Policy; and (d) Partners may be based (and their servers may be located) anywhere in the world.

Notwithstanding the foregoing, your information may be accessed and disclosed if and as required by legal procedures such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or if it is necessary for VSpirits security and its rights protection, including the protection against the claims submitted by the third parties.

5. Cookies
VSpirits may use cookies or similar technologies to enhance and personalize your experience of the Service and/or of VSpirits web sites, including to operate and improve offerings through the Service and/or web sites; to help authenticate your identity when you visit and transact with the Service, and/or web sites; to remember your preferences and registration information; to present and help measure and research the effectiveness of the various offerings, and e-mail communications (by determining which e-mails you open and act upon).

Additionally, VSpirits or its advertisers may use other companies known as third party ad servers to help present advertisements online in connection with the Service, and/or web sites. These third party ad servers may use cookies or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies, not VSpirits.

VSpirits does not require that you accept cookies, and you may disable cookies at any time. However, some functionality of our Service and/or web sites may be impaired if you decline to accept cookies.

6. Data protection
VSpirits applies technical safety measures of the highest standards to protect the provided data against loss, destruction, misuse, unauthorized access or disclosure. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it.

VSpirits takes all necessary steps to update and modernize data protection system. When you access our service on https secured websites, we automatically encrypt the transmission of that information using secure socket layer (SSL) and Transport Layer Security (TLS) protocols.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

7. Special Note for Parents
You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use this Service.

8. Third Parties' Practices.
The Site may link to third party websites, content, and other online properties. Data associated with your clicking through to such Third Party Properties, as well as any Personal Information you provide on such Third-Party Properties, is provided to the third party. This Privacy Policy does not cover the information practices exercised by other providers of products or services, advertisers or other web sites, or companies/people that VSpirits does not own or control, or does not employ or manage.

9. Residents of California
California Civil Code Section 1798.83 permits customers of Company who are California residents to request certain information regarding its disclosure of personal identifiable information to third parties for their direct marketing purposes. Please note that we are only required to respond to one request per customer each year. You are also advised that Company does not respond to “Do Not Track” signals.

10. Residents of the European Economic Area (“EEA”)
If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data.

Additionally, if you are located in the EEA, we note that we are generally processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above, unless we are required by law to obtain your consent for a particular processing operation.

11. Modification and Deletion of Personally Identifiable Information
VSpirits understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are concerned about data collected as you visit VSpirits websites or use our services, if you have any questions about your personal information or this policy, or if you would like to make a complaint about how VSpirits processes your personal data, please contact VSpirits by email at

The terms of this Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Israel and the laws of Israel applicable therein, without regard to principles of conflicts of laws. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the eligible courts of Tel Aviv with respect to any dispute or claim arising out of or in connection with this Privacy Policy.

This Privacy Policy was last updated on July 1, 2020

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